Terms and Conditions

1. Introduction
Welcome to OPULENZE. By purchasing from our website www.opulenze.vip, you agree to the following Terms and Conditions, which govern all sales of our products.

2. Product Description
At OPULENZE, we offer handcrafted, exclusive trophies that symbolize success, achievement, and distinction. Each piece is meticulously crafted by skilled artisans, ensuring a unique and personal expression of your accomplishments.

Please note that due to the handmade nature of our products, slight variations in appearance, texture, or finish may occur. These differences are inherent to the artisanal process and contribute to the exclusivity and individuality of each trophy.

3. Pricing and Payment
All prices are listed in U.S. dollars (USD).
Payment must be made in full at the time of order placement. We accept major credit cards and other payment methods as displayed at checkout.

No installment plans or deferred payments are available. Your order will be processed once the full payment is confirmed.

4. Order Processing and Lead Time
Given the bespoke and handcrafted nature of our trophies, production times are estimated between 6 to 8 weeks from the date your payment is confirmed.
We take pride in the attention to detail and craftsmanship involved in creating each piece. We appreciate your patience and understanding in allowing us the time needed to deliver a work of art worthy of your achievement.

5. Shipping and Delivery
We offer worldwide shipping via trusted carriers. Shipping costs and estimated delivery times will be displayed during checkout.

While we strive to meet the estimated delivery dates, please understand that shipping delays may occur due to factors beyond our control, including customs processing and carrier delays. OPULENZE is not responsible for such delays once the product has been dispatched.

6. Returns and Refunds
Due to the exclusive, made-to-order nature of our trophies:

• Orders can be canceled within 7 days after purchase for a full refund.

• After 7 days, no cancellations, returns, or refunds will be accepted.

If you receive a product that is damaged or defective upon arrival, please contact us immediately at info@opulenze.vip with supporting photos or videos. In such cases, we will arrange for a replacement or refund at no additional cost.

7. Intellectual Property
All content on www.opulenze.vip, including images, text, designs, and logos, is the property of BSP SHOP LLC and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability
OPULENZE shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products. Our liability is limited solely to the purchase price of the product.

9. Governing Law
These Terms and Conditions are governed by the laws of the State of [Insert State where BSP SHOP LLC is registered], United States of America.
Any disputes arising under or related in any way to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert County, State].

10. Modifications
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will apply to all subsequent orders.

11. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: info@opulenze.vip
Website: www.opulenze.vip